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Delivery
Free Next Day UK Delivery – Orders Over £99
Place your order online before 2pm Monday to Friday and choose Next Day delivery, and we’ll deliver your order by Parcelforce the very next working day.
If your order is less than £99, next day delivery costs just £5.99.
Available for in stock orders and to most UK mainland addresses.
Free Standard UK Delivery – Orders Over £49
Standard Delivery normally takes 3-5 working days and your parcel will usually arrive by either Royal Mail or Parcelforce, depending on the size and weight of the order.
If your order is less than £49, Standard Delivery costs just £3.99.
We can also offer other delivery options including
•Next Working Day AM - £7.99
•Saturday AM - £9.99
Please note, the expected delivery times above exclude Saturdays, Sundays and Bank Holidays.
Large items such as Cages and some Stands are only available for delivery to UK Mainland addresses and may take an extra few days or be subject to surcharge in some areas. For more information on delivery charges and speeds to the UK and International addresses, and any restrictions, please see our full Delivery Information
Size - Fit
Size Fit
Fit is an essential ingredient in footwear. Properly fit Bates shoes and boots will be comfortable to wear right out of the box; they don't need to be "broken in." There are few simple guidelines that if followed can make the process easy:
- Tap your heel back in the heel cup and lace the boot. The boot should feel snug across the ball, around the instep, and in the heel. The arch should be comfortably supported and the toes should be free to wiggle and curl.
- The toes should not jam into the front of the boot. Check this by lightly tapping the toe of the boot into the floor. If the boot fits correctly, the toes should gently touch the end of the boot.
- Bates footwear is made in an array of widths in order to provide our customers with the best fit possible. See chart below for width descriptions:
B = Narrow width
C = One width wider than B
D = Average or medium width
E = the narrower of the “Wide” widths
EEE = our widest width
M = Equal to a “D” or medium width
W = Equal to an “E” or wide width
EW = Equal to an “EEE” or extra wide - Whenever possible have your foot measured with a Brannock device by a shoe care professional. Using a Brannock device is the most accurate method to determine your shoe size and width.
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